Terms & Conditions#

Last Updated: 5-Mar-2026

Welcome to Airport-Taxi.co.in (“Company,” “we,” “our,” or “us”). These Terms and Conditions govern the use of our website and the airport transportation services offered through our platform.

By accessing or using our website and booking transportation services, you agree to these Terms and Conditions. If you do not agree with these terms, please do not use our services.

1. Service Description#

Airport-taxi provides an online platform that allows users to book airport transportation services. We may provide these services directly or through third-party transportation providers, drivers, or fleet operators. Our services include:

  • Airport pickup services
  • Airport drop-off services
  • Pre-scheduled transportation
  • Out-station transportation
  • Customer support related to ride bookings

2. Booking and Reservations#

When making a booking through our website, you agree to provide accurate and complete information. Booking information may include:

  • Passenger name
  • Contact phone number
  • Pickup and drop-off location
  • Date and time of travel
  • Flight number (if applicable)

You are responsible for ensuring that all booking details are correct at the time of reservation. Incorrect information may result in delays or inability to provide service.

3. Pricing and Payments#

Prices displayed on the website are based on the information provided during booking. The total fare may depend on:

  • Pickup and drop-off distance
  • Time of travel
  • Vehicle type
  • Additional services requested

Payments may be processed through third-party payment processors. We do not store credit card details on our servers.

Additional charges may apply in certain situations, including:

  • Extended waiting time
  • Route changes requested by passengers
  • Additional stops added during the trip

4. Cancellations and Refunds#

Cancellation policies may vary depending on the service booked. Typical cancellation terms include:

  • Free cancellation up to [X hours] before the scheduled pickup time
  • Partial refund or cancellation fee if canceled within [X hours] of pickup
  • No refund for cancellations after driver dispatch or missed pickups

Refunds, when applicable, will be processed using the original payment method.

5. Waiting Time Policy#

Airport pickups may include a standard waiting period. Typical waiting policies include:

  • [30–60 minutes] waiting time after flight landing for airport pickups
  • [10–15 minutes] waiting time for city pickups

Additional waiting time may incur extra charges.

6. Flight Delays#

If you provide your flight number during booking, we may monitor flight arrival times to adjust pickup schedules. However, we cannot guarantee service availability in cases of extreme delays, cancellations, or schedule changes. Passengers should notify us as soon as possible if flight details change.

7. Passenger Responsibilities#

Passengers agree to:

  • Provide accurate booking information
  • Arrive at the pickup location on time
  • Treat drivers and vehicles respectfully
  • Follow applicable transportation laws and safety rules

Passengers may be responsible for damages caused to vehicles during the ride.

8. Driver and Vehicle Availability#

We strive to provide reliable service; however, availability may be affected by factors including:

  • Traffic conditions
  • Weather conditions
  • Mechanical issues
  • Driver availability

In such cases, we may arrange an alternative driver or vehicle when possible.

9. Limitation of Liability#

To the fullest extent permitted by law, Airport-taxi shall not be liable for:

  • Delays caused by traffic or weather
  • Missed flights due to incorrect booking information
  • Loss or damage to personal belongings left in vehicles
  • Indirect or consequential damages arising from service use

Passengers are responsible for ensuring sufficient travel time to reach airports or destinations.

10. Lost Property#

If you leave items in a vehicle, please contact us as soon as possible. While we will attempt to assist in recovering lost items, we cannot guarantee their return.

11. Website Use#

By using our website, you agree not to:

  • Use the site for unlawful purposes
  • Attempt to disrupt website functionality
  • Submit false booking requests
  • Attempt unauthorized access to systems

We reserve the right to restrict access if misuse is detected.

12. Third-Party Services#

Our services may involve third-party transportation providers, drivers, or technology platforms. While we aim to partner with reliable providers, we are not responsible for the independent actions of third-party drivers or partners.

13. Changes to Terms#

We may update these Terms and Conditions at any time. Updated terms will be posted on this page with the revised Last Updated date. Continued use of our services after changes indicates acceptance of the updated terms.

14. Governing Law#

These Terms and Conditions shall be governed by the laws of India/Karnataka, Bengaluru, without regard to conflict of law principles.

15. Contact Information#

If you have questions about these Terms and Conditions, please contact us: